Home#1 waterproofing in Toronto and the GTA
Water Damage Restoration Services
Call DGI for emergency water damage restoration services! If you have a flooded basement, our waterproofing experts will be able to get you back into your home quickly.
Water Damage Repair & Restoration in Toronto & GTA
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24/7 Emergency Water Removal – On-Site Within 45 Minutes!
If you have experienced a recent flood or think you might have water damage at your property call DGI for emergency water damage restoration services today. Our quick response remediation team will be dispatched straight away, arriving at your property anywhere in the GTA within 45 minutes! We will assess the damage and provide long-lasting repairs, if required we will provide temporary solutions before returning the next day to fully restore the damaged area.
We can even assist you with your water damage insurance claim! With years of experience, we know what your insurance company will require and the process to get the best payout possible. Our experienced restoration specialists will be able to assist you with the entire claim process so you can sit back and relax knowing you are in the best hands.
- 24-hour emergency response
- Most referred water damage restoration company in Toronto
- Residential & commercial water damage cleanup and repair
- Insurance claims completed on your behalf!
Common Causes Of Water Damage
What causes flooding & water damage?
There are many reasons why you might have a property flood or have noticed water damage at your home, below is some of the most common causes for water damage that we have seen over the years:
- Plumbing leaks
- Sewer backup
- Faulty piping
- Household appliances malfunctions
- Burst pipes
- Frozen pipes
- Sump pump failure
- Storm water damage
- Heavy rainfall
- Foundation wall leaks
- Roof leaks
Book Emergency Flood Cleanup Services in Toronto
DGI Waterproofing offers emergency flood cleanup services for water damage throughout Toronto and the GTA! Our team follow a tried and tested method to effectively remove moisture and restore your home to its finer glory. All of our home water damage restorations are customized based on the extent of the water damage and the property type, when you book with DGI you can expect the following:
24-Hour Emergency Water & Flood Cleanup Services
We are a specialist flood restoration company, offering 24-hour emergency services for floods and water damage. Call us any time of the day or night and we will be at your property within 45 minutes!
Emergency Plumbing Services & Burst Pipe Repair
Our emergency plumbers are experienced in water leak damage repair services. If you require 24-hour services for burst pipes, leaks or household appliance breakdowns, call us today!
Basement Water Damage & Sewage Cleanup
Call us for basement water damage repair as soon as you notice, if you are experiencing a sewage backup in your basement, call us straight away for 24-hour sewage backup cleanup services!
Flood Damage Assessments
All of our flood cleanup services begin with a flood damage assessment. This allows our disaster response team to assess the damage before they begin repairing, this is also helpful for future insurance claims.
Water Extraction & Drying
Using professional water extraction equipment and moisture detectors we ensure the flooded area is completely dry before we move on, this can take a few days. Please be cautious of anyone who says they can do it in a few hours.
Mould & Mildew Removal
Mould and mildew start to grow just 24-48 hours after a flood! It is so important that you hire a IICRC-certified mould removal company to make sure that all the spores are contained and completely removed, safeguarding your family.
Complete Water Damage Repair
Our full-service water damage repairs will take care of everything! We will find and fix the cause of the flood, repair the damage area and restore your property to its former glory.
Direct Billing To Insurance Companies
With years of experience handling flood insurance claims, we know how to get you the best payout! Relax because you are working with the best emergency water damage repair company in Toronto!
What To Do If Your Home Is Flooded!
Steps to take if you discover water damage in your home
Discovering water damage in your home is extremely stressful, especially if your basement is completely flooded. Please follow the following steps if you realize your home is flooded:
- Turn off the main electricity and the water source (if required)
- Call DGI Waterproofing – we will dispatch a crew immediately and arrive within 45 minutes
- Call your insurance company
- Take pictures of the flood and any water damage
- Move to a safe area and wait for our technicians
Please do not try and clean the flood yourself, the risk of contaminated water and damaged electrical appliances necessitate professional flood cleanup services.
If you require ceiling water damage repairs, please keep the room clear until we can come and assess the structural integrity of your property.
Our Repair & Restoration Process
Every water damage restoration service is different, this can vary based on the extent of the flood or damage, as well as the class and category of the water damage. Below we have outlined our general process to repair and restore water damaged properties:
| Step | Description | |
|---|---|---|
| 1 | Flood & Water Damage Assessment | First we will begin by assessing the area, required for future insurance claims and allowing us to build a custom restoration strategy! |
| 2 | Water Extraction & Drying | Utilizing commercial dehumidifers and other industry-leading equipment we will remove all water and complete dry the area. |
| 3 | Mould Removal & Remediation | Next we will contain and remove all mould, ensuring that all infested materials are disposed on and all airborne spores are removed. |
| 4 | Repairs & Restorations | Lastly we will repair and restore the damaged area, if there are any home improvements you want to complete then now would be an excellent time to incoroporate. |
What Are The Different Types Of Water Damage?
The 4 Classes Of Water Damage
Water damage is categorized into four classes, varying in severity. The classes refer to the amount of water and the anticipated rate of evaporation based on the type and number of wet materials in your home. The higher the class the more water damage there is and the longer it will take to completely dry.
Class 1: Slow Rate of Evaporation
This is a least severe class, it is the easiest to deal with as the water damage has only affected materials with low permeability such as concrete, structural wood, plywood or vinyl tile.
Class 2: Fast Rate of Evaporation
Class 2 water damage is a little more severe than class 1. It means that the whole room has been affected, including carpets, cushioning, flooring and wood grained material. The water has also wicked up the walls between 12 -24 inches.
Class 3: Fastest Rate of Evaporation
Typically coming from overhead, class 3 water damage can cause major flood damage to your property. Saturing ceilings, insulation, walls, carpet, cushions and the subfloor. If the flood is from below then a class 3 would mean that the water has wicked up the walls over 24 inches.
Class 4: Speciality Drying Situations
This is the most severe class of water damage, typically caused by a major flood, class 4 water damage can have a devastating impact on your properties structure if not dealt with properly. With high levels of water present, this type of water damage can affect everything including plaster, rock and crawlspaces.
The 3 Categories Of Water Damage
As well as water damage classes, we also categorize water damage into 4 categories that are defined by the type of water that can infiltrated your property. Water damage categories are really important to help specialist restoration companies strategize on how to tackle the situation safely.
Category 1: Clean Water
Category 1 water damage is the best and safest category, it is caused by water that came from a sanitary source such as rainwater, melting snow and ice, water supply line or a toilet tank. Even though this is the safest water damage category, you still should take an immediate response to ensure it doesn’t escalate to a high category.
Category 2: Grey Water
If you experience a flood that is defined as a category 2 water damage then it means that the water is contaminated and could cause discomfort or sickness. This could be caused by a washing machine or dishwasher overflow, hydrostatic pressure seepage, sump pump collapsing or toilet bowl overflow with urine.
Category 3: Black Water
Category 3 water damage is the most dangerous as it is caused by grossly unsanitary water. Black water contains human/animal waste, as well as other contaminants that could cause serious illness and even death if consumed. It could be caused by sewer backup, flooding from rivers, and other contaminated water sources. Please call us for sewage water damage restoration services as soon as possible!
Who We Serve
Residential Water Damage Restoration Services
Our water damage specialists are experienced in residential water damage repairs, our team has an understanding of property layouts, flood zones and sewage lines throughout the GTA. Allowing them to quickly identify the water damage source and provide long-lasting water damage solutions. Our residential emergency restoration services are perfect for:
- Homeowners
- Townhouse and condominium owners
- Landlords and tenants
Commercial Water Damage Restoration Services
We also offer specialist commercial water damage repairs. Using specialist equipment we will be able to quickly remove the standing water from large areas, drying and exacting the water and restoring your commercial space. Our commercial emergency restoration services are perfect for:
- Property managers; office buildings, multi-story buildings
- Hospitality professionals; restaurants, cafes, bakeries, etc
- Retail professionals; shopping centres, retail stores
- Warehousing and distribution; factories, warehouses
- Hospitals and healthcare
- Education facilities; schools, colleges, universities
DGI Waterproofing Service Areas
DGI is a trusted name for providing expert water damage restoration in Toronto and the Greater Toronto Area.
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Water & Flood Damage Restoration FAQs
What to do with a flooded basement?
If your finished basement is flooded, here’s what you should do immediately:
- Safety First: Ensure the electricity is turned off to prevent electrical hazards. Wear protective gear like rubber boots and gloves.
- Call Us: Contact our emergency water damage restoration team immediately for professional assistance.
- Document Damage: Take photos or videos of the flooded areas for insurance purposes.
- Water Extraction: Allow our experts to use professional-grade equipment like submersible pumps or wet/dry vacuums to remove standing water safely and efficiently.
- Remove Wet Items: Our team will handle moving furniture, rugs, and other wet items to a dry area to prevent further damage.
- Drying Out: We’ll set up dehumidifiers, fans, and proper ventilation to promote drying and prevent mold growth.
- Disinfect and Clean: Our professionals will disinfect surfaces with a bleach solution to ensure a safe and sanitary environment.
Remember, dealing with a flooded basement requires expertise and specialized equipment. Contact us immediately for prompt and effective water damage restoration services.
How long does it take to dry out a flooded basement?
The drying time for a flooded basement depends on various factors like the extent of water damage, humidity levels, ventilation, and drying equipment used. On average, it may take several days to a week or more to fully dry out a flooded basement. We use professional-grade drying equipment can expedite the process.
What causes water damage in homes?
Water damage can come from anywhere in your home that holds or moves water.
That includes burst pipes, leaky roofs, flooding, appliance malfunctions, and more.
Heavy storms, floods, and cracked foundations are also common ways for unwanted water to enter your home.
Can I fix water damage myself?
By the time you see evidence of water where it shouldn’t be in your home, there are already several potentially significant issues that will need to be checked for and addressed. Some of these problems are difficult for most homeowners to diagnose, let alone fix. We strongly recommend that you water damage restoration professionals to deal with even minor water damage issues.
What Are The Water Damage Categories?
Water damage is divided into categories depending on how contaminated the water is.
- Category 1 (clean water),
- Category 2 (gray water, slightly contaminated),
- Category 3 (black water, highly contaminated).
Each category requires different cleaning and restoration approaches.
Can water damage affect the structural integrity of a building?
Yes, water damage can compromise a building’s structural integrity. It weakens foundations, causes wood to rot, and corrodes metal structures. Prompt restoration is essential to prevent further structural damage.
Is there a risk of asbestos exposure during water damage restoration?
Older buildings sometimes contain materials laced with asbestos. Water damage can disturb these materials, and exposure to it poses health risks.
If you have any concerns about asbestos, we strongly encourage you to reach out to a professional water damage restoration service.