Leader in Toronto and the GTA

Expert Water Damage Restoration Services

Flooded Basement? We Can Help!

Immediate Flood Damage Cleanup

Flood Restoration Company

If you have a flooded basement or it’s raining from your ceiling, every minute counts. 

Call us. We will be at your door within 45 minutes*, along with…

  • An expert water damage restoration crew
  • The right tools
  • The know-how to restore your home to its (bone-dry) glory.

Water emergencies can wreak havoc on your property, causing extensive damage and disruption. Our emergency water damage services in Toronto and the Greater Toronto Area (GTA) are here to provide immediate assistance and comprehensive solutions to restore your property swiftly and effectively.

emergency flood cleanup experts

Basement Water Damage Restoration

Is your basement flooded? Immediate action is crucial to prevent further property damage and mold growth. Our expert water damage restoration services include specialized solutions for basement flood emergencies, ensuring rapid response and thorough restoration.

Emergency Basement Leak Response

A basement leak can quickly escalate into a flooding situation, posing risks to your property’s structure and your belongings. Our emergency response team is equipped to handle basement leaks promptly, deploying specialized equipment and techniques to mitigate water damage and restore your basement to its pre-loss condition.

Rapid Flood Response

Our rapid flood response team understands the urgency of basement flooding situations. We prioritize quick action to extract standing water, dry out affected areas, and prevent secondary damage. With our 24/7 emergency services, you can count on us to be there when you need us the most.

basement flood cleanup service

Our Customers Love Us!

In the past three days, I kept on having wet spots on my walls and floors. We called DGI, and the service man arrived and immediately knew what’s going on. We had to waterproof the corner of the house, and they got it done within 4 working days. Excellent service, extremely knowledgeable, professional, and friendly. It was a pleasure dealing with them.
Shout out to everyone. If you need anything to do with waterproofing or water damage restoration these are your guys!!

Gilchris Poovan / Google Review

After 2 months of waiting to fix our leak in the basement in Newmarket, we called DGI and Daniel came out. he did a through inspection asked about insurance and was able to start the job the very next day. it took them 3 days to finish the job including the installation of the sump pump. i would highly recommend DGI for all your water damage restoration needs

Stephanie Melendez / Google Review

We came back from vacation to a flooded basement, we panicked and called the first company that came up on google. We are lucky that we fell upon DGI. Not only that they came out for an emergency site visit that evening they vacuumed the water that same night and started the project the next morning. Very pleasant staff i would recommend to anyone!

Matt Nadolny / Google Review

Our Water Damage Restoration Process

Rapid Water Extraction and Drying

Advanced Water Extraction Techniques

We utilize state-of-the-art water extraction equipment, including submersible pumps and high-capacity extraction units, to swiftly remove standing water from your property. Our technicians employ thermal imaging and moisture meters to detect hidden moisture pockets, ensuring thorough water extraction and preventing secondary damage.

Structural Drying and Dehumidification

After water extraction, we implement advanced drying and dehumidification methods to eliminate moisture from walls, floors, and other affected surfaces. We monitor indoor air quality throughout the drying process, using air scrubbers and deodorization techniques to ensure a clean and safe environment.

Comprehensive Water Damage Restoration Process

Our certified technicians conduct a detailed assessment to identify all areas of water damage, structural issues, and potential mold growth. We prioritize safety and hygiene by thoroughly sanitizing and cleaning all affected surfaces using professional-grade disinfectants. If mold is present or detected, our experienced team performs comprehensive mold remediation services to eliminate mold spores and prevent recurrence.

water extraction and drying
Step Description
1 Emergency Response Team Deployment Dispatch a specialized emergency response team immediately upon receiving a distress call.
2 Water Extraction Utilize powerful water extraction equipment, including pumps and vacuums, to remove standing water.
3 Moisture Detection Utilize moisture detection tools to identify hidden pockets of moisture within affected areas.
4 Drying Setup Implement an efficient drying setup, including industrial-grade dehumidifiers and air movers, to expedite the drying process.
5 Monitoring Regularly monitor moisture levels and adjust drying equipment as needed for optimal results.

Mold Remediation

Professional Mold Removal

Professional mold removal services use specialized equipment and techniques to ensure thorough and safe removal of mold from your property. The process typically involves:

  • Identification of affected areas
  • Containment of mold to prevent further spread
  • Removal and safe disposal of mold and contaminated materials
  • Cleaning and disinfecting of affected areas
  • Drying and dehumidifying of affected areas
  • Restoration of damaged materials and areas
Mold Remediation

Restoring and Repairing Damaged Areas

Once the sources of water damage has been addressed and your home is sufficiently dried out, our water damage restoration professionals will begin the water damage reparation process. Restoration and repair may include fixing any structural damage, fixing leaky basements, and repairing any appliances or electrical systems that were affected.

The process of restoring and repairing damaged areas requires expert knowledge and a significant investment in terms of effort and time. Ensure that the job is done correctly and efficiently by hiring a professional restoration service. Water damage restoration services like DGI have access to specialized equipment, including moisture measuring devices, dehumidifiers and air movers which allow us to ensure that your home is thoroughly dried out.

Water damage is not something you can address with half measures. Give yourself the peace of mind of knowing that your home’s restoration is in the hands of experienced professionals.

restoring damaged areas
Step Description
1 Detailed Damage Assessment Conduct a meticulous assessment of both structural and cosmetic damage.
2 Restoration Plan Development Create a detailed restoration plan outlining required repairs, replacements, and enhancements.
3 Structural Repairs Address structural damage through measures such as reinforcing beams, repairing foundation cracks, and stabilizing walls.
4 Cosmetic Repairs Execute cosmetic repairs, including drywall replacement, painting, and finishing touches.
5 Quality Check Perform a comprehensive quality check to ensure that all repairs meet high standards.

Preventing Future Water Damage

The best time to address water damage is before it happens. As part of our restoration process, we identify the source of the unwanted water, and ensure that protections are in place to prevent the issue from happening again. One of the most effective ways to prevent future water damage is by installing a sump pump.

Sump Pump Installation

Installing a sump pump is a proactive measure that can significantly reduce the risk of basement flooding and water damage. It works by collecting excess water in a sump basin and then pumping it away from your home’s foundation.

Benefits of Sump Pump Installation

  • Continuous Protection: A sump pump operates automatically, providing continuous protection against water intrusion even when you’re not at home.
  • Reduced Risk of Flooding: By diverting water away from your foundation, a sump pump helps prevent basement flooding, mold growth, and structural damage.
  • Peace of Mind: With a reliable sump pump system in place, you can have peace of mind knowing that your basement is safeguarded against water-related issues.
preventing furure damage

Water Damage Restoration FAQs

If your finished basement is flooded, here’s what you should do immediately:

  • Safety First: Ensure the electricity is turned off to prevent electrical hazards. Wear protective gear like rubber boots and gloves.
  • Call Us: Contact our emergency water damage restoration team immediately for professional assistance.
  • Document Damage: Take photos or videos of the flooded areas for insurance purposes.
  • Water Extraction: Allow our experts to use professional-grade equipment like submersible pumps or wet/dry vacuums to remove standing water safely and efficiently.
  • Remove Wet Items: Our team will handle moving furniture, rugs, and other wet items to a dry area to prevent further damage.
  • Drying Out: We’ll set up dehumidifiers, fans, and proper ventilation to promote drying and prevent mold growth.
  • Disinfect and Clean: Our professionals will disinfect surfaces with a bleach solution to ensure a safe and sanitary environment.

Remember, dealing with a flooded basement requires expertise and specialized equipment. Contact us immediately for prompt and effective water damage restoration services.

The drying time for a flooded basement depends on various factors like the extent of water damage, humidity levels, ventilation, and drying equipment used. On average, it may take several days to a week or more to fully dry out a flooded basement. We use professional-grade drying equipment can expedite the process.

Water damage can come from anywhere in your home that holds or moves water.

That includes burst pipes, leaky roofs, flooding, appliance malfunctions, and more.

Heavy storms, floods, and cracked foundations are also a common way for unwanted water to enter your home.

By the time you see evidence of water where it shouldn’t be in your home, there are already several potentially significant issues that will need to be checked for and addressed. Some of these problems are difficult for most homeowners to diagnose, let alone fix. We strongly recommend that you water damage restoration professionals to deal with even minor water damage issues.

Water damage is divided into categories depending on how contaminated the water is.

  • Category 1 (clean water),
  • Category 2 (gray water, slightly contaminated),
  • Category 3 (black water, highly contaminated).

Each category requires different cleaning and restoration approaches.

Yes, water damage can compromise a building’s structural integrity. It weakens foundations, causes wood to rot, and corrodes metal structures. Prompt restoration is essential to prevent further structural damage.

Older buildings sometimes contain materials laced with asbestos. Water damage can disturb these materials, and exposure to it poses health risks.

If you have any concerns about asbestos, we strongly encourage you to reach out to a professional water damage restoration service.